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Why Did CRA Take Money From My Account? Garnishments and CRA Collections Explained

Updated

CRA collections are stressful — but they are also highly procedural, which means there are defined steps to stop them and resolve the debt.

The CRA collection process: how you got here

CRA does not take money from accounts without prior steps. The typical sequence:

StageActionTiming
1CRA assesses a balance owing (NOA issued)At time of return processing
290-day waiting period before collection beginsMandatory for most income tax debts
3CRA sends reminder letters (typically 2–3 notices)Over 3–6 months after NOA
4CRA Collections calls youAttempts to establish voluntary arrangement
5If no response or arrangement: Requirement to Pay issuedTo your bank, employer, or refund
6Funds seized / wages garnishedImmediately upon bank compliance

If you received no letters or calls before money was taken, check your CRA My Account address on file — physical notices go to your last known address, which may be outdated.


What CRA can seize

Asset typeCRA authorityNotes
Bank account balanceYes — Requirement to PayBank must comply; no court order needed
WagesYes — employer Requirement to PayPortion of each paycheque redirected
Tax refundsYes — automatic offsetApplied before refund issued
Accounts receivable from clientsYes — client Requirement to PayClient pays CRA instead of you
TFSA balanceYes (via RTP to institution)Bank must comply with RTP
RRSP/RRIF balanceLimited — generally protected insideRTP can capture on withdrawal
Principal residenceRequires court judgmentCRA can register a lien; forced sale is rare

Stopping collections: your options

Option 1: Payment arrangement (fastest for most people)

Call 1-888-863-8657, agree to monthly payments. Collection pauses. Interest continues.

Option 2: Objection (if you dispute the debt)

File T400A within 90 days of assessment. Collection on disputed amount pauses during review.

Option 3: Taxpayer relief (hardship or CRA error)

File RC4288 to request penalty and interest waiver. Does not pause collections but can reduce total owing.

A Licensed Insolvency Trustee files on your behalf. All CRA collection action stops legally. CRA becomes a creditor in the proposal.

Option 5: Bankruptcy

Filing for bankruptcy legally stays all CRA collection action. CRA income tax debt is dischargeable in bankruptcy (unlike student loans under 7 years).


Getting help

ResourcePhoneBest for
CRA Collections1-888-863-8657Payment arrangements, RTP inquiries
CRA Individual Tax1-800-959-8281Understanding balance details
Licensed Insolvency TrusteeFind at: ic.gc.ca/trusteeConsumer Proposals, bankruptcy
Tax lawyer/CPALocal practitionersDispute, Tax Court, complex situations

What to do in the first 24–72 hours

If CRA just took money from your account and you are caught off guard:

  1. Log into CRA My Account immediately — go to canada.ca/my-cra-account and check your balance owing, any correspondence, and the specific debt referenced
  2. Check your physical mail — CRA sends formal notices to your last known address; if you moved and did not update CRA, you may have missed multiple prior notices
  3. Call CRA Collections at 1-888-863-8657 — explain your situation; ask what debt triggered the action and whether a payment arrangement is available
  4. Document the seized amount and date — you will need this for your records and for any objection
  5. Protect remaining funds if needed — if a bank account is partially seized but your regular income still deposits there, call your bank about options

Most first-time collection actions result in an arrangement when the taxpayer calls proactively. CRA’s goal is recovery, not punishment — and a structured payment plan is their preferred outcome.


Interest and penalties on CRA debt

CRA charges compound daily interest on outstanding tax debt from the original due date — not from when they contacted you:

Amount owedCRA prescribed rate (approx. 2025)Annual interest cost
$5,000~9–10%~$450–$500/year
$15,000~9–10%~$1,350–$1,500/year
$30,000~9–10%~$2,700–$3,000/year

Paying as quickly as possible reduces interest. Even a partial payment reduces the principal on which interest compounds.


Protecting your income during a collection dispute

If CRA has issued a Requirement to Pay to your employer (wage garnishment), your employer must comply — but:

  • File an objection (T400A) within 90 days of the original assessment: collections on the disputed amount pause during the objection
  • Arrange a voluntary payment plan: CRA typically withdraws the employer RTP once a compliant payment arrangement is in place
  • Consult a Licensed Insolvency Trustee: a Consumer Proposal immediately stops all CRA garnishments and collection — your employer receives a Stay of Proceedings

Statute of limitations on CRA collections

CRA can collect on a tax debt for up to 10 years from the date of the original assessment. However, the clock resets if:

  • CRA contacts you about the debt (in writing or by phone)
  • You make a partial payment
  • You sign a payment agreement

In practice, most Canadians find the 10-year limitation is rarely useful — CRA typically pursues debts actively long before that threshold. If you have an old debt you believe may be past the 10-year window, consult a tax professional before assuming it is unenforceable. CRA’s limitation rules are found in the Income Tax Act, section 222.