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What Is CRA My Account in Canada?

Updated

Short Answer

CRA My Account is the federal government’s online portal for managing your tax and benefit information. Sign in using your bank credentials (Sign-In Partner) or a CRA user ID, and you can view slips, check RRSP/TFSA room, track refunds, update your information, and file corrections — all without waiting on hold.

During filing season, use My Account alongside how to file taxes in Canada and how to read your T slips so your inputs match CRA records. After filing, use how to read your Notice of Assessment to manage next steps.

Sign-In Options

MethodHow it worksWho it suits
Sign-In Partner (bank)Use your existing online banking login to authenticateMost Canadians with one of the major banks
CRA user ID and passwordCreate a separate CRA loginAnyone who prefers not to link banking credentials
MyKeyGovernment-wide digital identity credentialThose who already have a MyKey account

Sign-In Partners include: RBC, TD, BMO, CIBC, Scotiabank, Desjardins, National Bank, Affinity Credit Union, ATB Financial, and others.

Supported Banks for Sign-In Partner Login

BankSupported
RBC Royal Bank
TD Bank
BMO
CIBC
Scotiabank
Desjardins
National Bank
ATB Financial
Tangerine
EQ Bank❌ (use CRA user ID)
Simplii Financial❌ (use CRA user ID)

Key Features of My Account

FeatureWhat you can do
View filed slipsT4, T4A, T5, T3, T2202, and other slips submitted by payers
RRSP roomCurrent RRSP deduction limit and unused contribution room
TFSA roomRoom as of January 1 of the current year
Notice of AssessmentView NOAs from 2004 onward
Refund trackingTrack status: received, assessed, refund issued
Direct depositSet up or change refund/benefit direct deposit
Online mailGo paperless — NOAs and correspondence delivered electronically
Change my return (T1-ADJ)Correct a filed return for past 10 years
Authorize a representativeGrant an accountant or authorized representative access to your file
Upload documentsRespond to CRA requests or submit supporting documents
Canada Child BenefitView payment schedule and amounts
GST/HST creditPayment dates and eligibility
Home Buyers’ PlanView repayment balance
Lifelong Learning PlanView repayment balance

Auto-Fill My Return (AFR)

Auto-fill my return is one of the most useful My Account features — it automatically imports slips and data directly into NETFILE-certified tax software:

Data auto-filledSource
T4 employment incomeEmployer’s filed T4
T4A pension/contract incomePayer’s filed T4A
T5 investment incomeFinancial institution
T3 trust incomeFund/trust manager
RRSP contribution receiptsFinancial institution
RRSP carry-forward roomPrevious NOA
Tuition-related slips (T2202)Educational institution
Home Buyers’ Plan repaymentCRA records

To use AFR, your tax software must be NETFILE-certified and you must authorize the data download when logging in to file.

Security Best Practices

ActionWhy it matters
Enable two-factor authentication (2FA)Prevents unauthorized access even if password is compromised
Use a unique password for CRACRA credential stuffing attacks use email/password combos from data breaches
Never use public Wi-FiMan-in-the-middle attacks can intercept sessions
Check your account regularlyCatch unauthorized address changes or direct deposit changes early
Register for online mailReceive NOAs and correspondence quickly — limits mail interception fraud
Review authorized representativesRemove any you no longer use

What CRA Will Never Do

CRA fraud has increased significantly. Know the warning signs:

CRA will NEVER…If someone does this, it’s fraud
Email asking for SIN or banking infoHang up / delete the email
Text a link to “verify” your accountDo not click — it’s phishing
Demand payment by gift card or cryptocurrencyLegitimate tax debt is paid through banking, online, or cheque
Threaten immediate arrest for tax debtCRA uses civil collections, not immediate arrest threats
Call without sending a prior letterUnsolicited CRA calls without prior correspondence are suspicious

If in doubt, hang up and call CRA directly at 1-800-959-8281 to verify.

First-Time Filing Without a Prior Return on File

If you have never filed a Canadian tax return, you cannot use Sign-In Partner login — CRA has no prior-year data to verify your identity. Instead:

  1. Register for a CRA user ID at canada.ca/my-cra-account
  2. CRA mails a security code to your address within 5–10 business days
  3. Enter the code to complete your account setup
  4. File your first return through NETFILE-certified software

Bottom Line

CRA My Account is essential for every Canadian taxpayer. Set it up before tax season, enable two-factor authentication, and check it annually before filing to verify slips, RRSP room, and TFSA room. Use Auto-fill my return to pre-populate your tax software and reduce errors.


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