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Why Is My Investment Account Down? What to Do When Your Portfolio Drops

Updated

A falling investment account balance is alarming but almost always normal. Here is how to think through what happened and what — if anything — to do.

This page makes much more sense when you view it beside average stock market returns, stock market basics for beginners in Canada, and the dollar-cost averaging calculator. If the drop is making you question your whole plan, go back to how to start investing and best all-in-one ETFs in Canada before making a panic decision.

Quick diagnosis

What you seeLikely causeAction needed?
All holdings down similarlyBroad market decline (normal)Usually no action required
One holding down significantly, others okayCompany-specific issueInvestigate the holding
Account down but you made a withdrawalYour own activityNone
GIC shows lower market valueInterest rate rise (mark-to-market)None — hold to maturity
Account was positive, now shows negativeLikely margin account or covered shortContact your broker immediately
Unknown transaction showing outflowUnauthorized or mistaken transactionContact broker immediately

Historical context: Canadian market recoveries

Decline eventPeak-to-trough declineTime to full recovery
Dot-com crash 2000–2002~50% (tech-heavy)~5–7 years
2008–09 financial crisis~49% (S&P 500)~5 years
COVID crash (Feb–Mar 2020)~34% (S&P 500)~6 months
2022 rate-rise bear market~25% (global equities)~18 months

Every one of these was followed by a full recovery for a diversified investor who stayed invested.


Unrealized vs. realized losses in registered accounts

Account typeSelling at a loss locks inTax consequence of sale
TFSALoss permanently — contribution room NOT restored until Jan 1No capital loss available (TFSA gains/losses are tax-sheltered)
RRSPLoss permanently — contribution room not restoredNo capital loss available (RRSP gains/losses are tax-sheltered)
Non-registeredLoss realized — capital loss can offset capital gainsCapital loss is reportable and valuable

In a TFSA: If you bought $10,000 of stock and it dropped to $6,000 and you sell, your TFSA contribution room only recovers $6,000 next January — you permanently lost $4,000 of TFSA room. Selling at a loss inside a TFSA costs you twice.


What volatility-tolerant looks like in practice

If your portfolio dropped 20% and you have 20+ years to retirement:

  • You are experiencing a completely expected event
  • The right response is to continue your regular contributions
  • Dollar-cost averaging means your new contributions buy more units at lower prices
  • Historically, the Canadian and global equity markets recover and reach new highs

If your portfolio dropped 20% and you retire in 3 years:

  • This warrants a conversation with a financial planner
  • Consider gradually de-risking toward more GICs and bonds
  • CPP and OAS income forms a non-market floor — factor it into your income picture

Management fees and how they affect your balance

Sometimes an account balance drop is not a market move at all — it is a fee:

Fee typeWhen deductedWhere you see it
Annual account feeOften charged in January or quarter-endTransaction line in account history
ETF MER (management expense ratio)Daily — invisible; already in the priceReflected in unit price, never shown separately
Robo-advisor management feeMonthly or quarterlyTransaction history
Trading commissionsOn each tradeTransaction history
Currency conversionOn USD buy/sellBid-ask spread and/or explicit fee

ETF MERs are the one fee that never shows as a separate transaction — they are deducted inside the fund and reduce the daily NAV slightly. A 0.20% MER on a $100,000 portfolio costs approximately $200/year, appearing as very slightly slower NAV growth rather than any visible charge.

What NOT to do when your account is down

TemptationWhy it backfires
Sell everything and wait in cashLocks in the loss; most recoveries happen in sharp bursts that cash holders miss
Move to GICs “until things improve”Markets often recover before GIC maturities; you sell low and re-enter high
Check your account multiple times dailyIncreases anxiety without changing outcomes
Compare to pre-drop peakPeak-to-current comparison amplifies emotional pain; focus on long-term returns
Stop contributingReduces the number of cheaper units you buy during the decline

When to actually be concerned

Market declines during accumulation are normal and expected. These situations warrant professional review:

  • Your portfolio is concentrated in a single stock or sector (not a diversified ETF) and the company-specific news is concerning
  • You are within 3 years of retirement and your sequence of returns risk is high
  • The drop revealed your true risk tolerance — you cannot sleep at night — meaning your allocation was wrong from the start
  • You have ongoing automatic rebalancing that is buying into a falling asset class beyond your comfort level

For most Canadians holding a one-fund or two-fund ETF portfolio, market declines require no action other than continuing to contribute.