KOHO supports Interac e-Transfer for both loading funds and withdrawing funds. The standard send limit is $3,000 per transaction and $10,000 per day — the Interac network standard. Instant outgoing e-Transfers are available on Extra, Everything, and Premium plans. The Essential (free) plan may use standard non-instant sending.
Loading money onto KOHO primarily happens via e-Transfer from a linked bank account or via direct deposit from an employer or government.
KOHO e-Transfer Limits
| Limit Type | Amount | Notes |
|---|---|---|
| Send per transaction | $3,000 | Standard Interac limit |
| Send per day | $10,000 | Standard Interac limit |
| Receive per transaction | $3,000 | Set by sender’s bank |
| Fee (receive) | $0 | All plans |
| Fee (send — paid plans) | $0 | Extra, Everything, Premium |
| Instant send | Paid plans only | Extra, Everything, Premium |
How to Load Funds onto KOHO
KOHO is a prepaid card — it must be loaded before you can spend. There is no cash deposit option.
Method 1: Interac e-Transfer (most common)
- Open your regular bank’s app or online banking
- Send an e-Transfer to your KOHO email address
- Funds typically appear on your KOHO card within minutes
- No fee from KOHO to receive
Method 2: Direct deposit
- Open the KOHO app → Get Paid → Direct Deposit
- Note your transit number and account number (Peoples Trust)
- Provide these details to your employer’s payroll department or to CRA via My CRA Account
- Payroll and government payments deposit directly to KOHO on pay dates
Method 3: Linked external account transfer
- Some KOHO plans allow you to link an external bank account and initiate a pull transfer directly in the app
How to Withdraw Funds from KOHO
KOHO has no ATM withdrawal capability. To access your KOHO balance as cash or to move funds to your bank:
- Open the KOHO app → Send Money → Interac e-Transfer
- Send an e-Transfer to your external bank account’s registered email or phone
- Accept the e-Transfer in your bank app (or Autodeposit handles it automatically)
The $3,000/transaction and $10,000/day limits apply. For balances above $10,000 needing transfer, split over multiple days.
Direct Deposit Details
KOHO uses Peoples Trust Company as its banking partner. Direct deposit details are Peoples Trust numbers — KOHO does not have its own Canadian institution number.
| Field | Where to Find |
|---|---|
| Transit number | KOHO app → Get Paid → Direct Deposit |
| Account number | KOHO app → Get Paid → Direct Deposit |
| Institution | Peoples Trust (institution 621) |
Use the direct deposit details shown in your KOHO app — individual account numbers are unique. These details can be provided to:
- Employer payroll (for salary/wages)
- CRA (for tax refunds, GST/HST credit, CCB)
- Service Canada (for EI, OAS, CPP)
KOHO vs Traditional Banks: Transfer Comparison
| Feature | KOHO (paid plans) | Simplii | Tangerine | EQ Bank |
|---|---|---|---|---|
| e-Transfer limit (per transaction) | $3,000 | $3,000 | $3,000 | $3,000 |
| Daily send limit | $10,000 | $10,000 | $10,000 | $10,000 |
| e-Transfer fee | $0 | $0 | $0 | $0 |
| ATM cash withdrawal | No | Yes (CIBC) | Yes (Scotiabank) | Yes (third-party) |
| Cash deposit | No | Yes (CIBC ATM) | Limited | No |
| EFT to linked account | Limited | Yes | Yes | Yes |
The most important practical difference: KOHO cannot generate cash. All funds in and out move electronically. For anyone who needs to access or deposit cash, a secondary account at Simplii, Tangerine, or a Big Five bank is necessary.