What are CIBC branch hours?

Most CIBC branches are open Monday to Friday 9:30 AM to 5:00 PM local time. Some locations in high-traffic areas (shopping centres, downtown cores) have extended hours to 6:00 PM or 8:00 PM on weekdays, and some are open Saturday 9:30 AM to 4:00 PM. Sunday hours are rare. Use the CIBC branch locator at cibc.com or in the CIBC mobile app to find your nearest branch's specific hours.

Is CIBC open on Saturday?

Some CIBC branches are open on Saturday, typically from 9:30 AM to 4:00 PM. Saturday availability is more common in shopping mall locations and high-traffic urban branches. Most standard suburban and rural CIBC branches are closed on Saturday and Sunday. Check the CIBC branch locator for your specific location.

Is CIBC open on statutory holidays?

CIBC branches are closed on federal statutory holidays. This includes New Year's Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Remembrance Day, Christmas Day, and Boxing Day. Provincially designated holidays (e.g., Family Day in Ontario, BC Day in British Columbia, Heritage Day in Alberta) also close branches in the affected province. CIBC Online Banking, the CIBC app, and ATMs remain available 24/7 on holidays.

Does CIBC have 24-hour banking?

CIBC Online Banking and the CIBC mobile app are available 24/7 for account management, transfers, bill payments, e-Transfers, and mobile cheque deposit. Most CIBC ATMs are accessible 24 hours at branch vestibules, though some standalone locations may have restricted hours. Phone banking is available 24/7 at 1-800-465-2422.

How do CIBC hours compare to TD?

TD branches typically offer longer hours than CIBC — many TD locations are open until 8:00 PM on weekdays and on Saturday and Sunday. CIBC's standard 9:30 AM–5:00 PM Monday–Friday schedule is more traditional. For customers who need after-work or weekend branch access, TD's extended-hour model is a meaningful advantage over CIBC. For most routine banking tasks, CIBC's online and app tools are available 24/7 regardless.

CIBC Branch Hours 2026 | Weekday, Weekend & Holiday Schedule

Most CIBC branches follow a standard schedule of Monday to Friday, 9:30 AM to 5:00 PM local time. A smaller number of locations in shopping centres and high-traffic urban areas offer extended weekday hours and Saturday service. CIBC’s branch hours are more limited than TD — one of TD’s most commonly cited advantages is its extended-hour branches open until 8:00 PM on weekdays and on weekends.

For 24/7 banking needs, CIBC Online Banking, the CIBC mobile app, and ATMs are available around the clock regardless of branch hours.

Standard CIBC Branch Hours

Day	Standard Hours	Extended Hours Locations
Monday	9:30 AM – 5:00 PM	Some to 6:00 PM or 8:00 PM
Tuesday	9:30 AM – 5:00 PM	Some to 6:00 PM or 8:00 PM
Wednesday	9:30 AM – 5:00 PM	Some to 6:00 PM or 8:00 PM
Thursday	9:30 AM – 5:00 PM	Some to 6:00 PM or 8:00 PM
Friday	9:30 AM – 5:00 PM	Some to 6:00 PM or 8:00 PM
Saturday	Closed (most)	Some 9:30 AM – 4:00 PM
Sunday	Closed	Rare exceptions only

Extended hours are most common in downtown financial district branches, large shopping malls, and transit-hub locations. Use the CIBC branch locator (cibc.com or CIBC app) to confirm hours for your specific branch before visiting.

Big Five Branch Hours Comparison

Bank	Weekday Hours	Saturday	Sunday
TD	Many to 8:00 PM	Yes (most locations)	Some locations
RBC	Typically to 5:00 PM	Some locations	Rare
Scotiabank	Typically to 5:00 PM	Some locations	Rare
CIBC	Typically to 5:00 PM	Some locations	Rare
BMO	Typically to 5:00 PM	Some locations	Rare

TD’s extended-hour model is a genuine differentiator — many TD branches are specifically designed to be accessible to 9-to-5 workers who cannot visit a branch during standard hours. CIBC’s branch hours are competitive with RBC, Scotiabank, and BMO, but lag behind TD on weekday evening and weekend availability.

CIBC 2026 Holiday Closures

CIBC branches close on the following federal and provincial statutory holidays. Online banking, the app, and ATMs remain available on all holidays.

Federal Holidays (All Provinces)

Holiday	2026 Date
New Year’s Day	Thursday, January 1
Good Friday	Friday, April 3
Victoria Day	Monday, May 18
Canada Day	Wednesday, July 1
Labour Day	Monday, September 7
Thanksgiving	Monday, October 12
Remembrance Day	Wednesday, November 11
Christmas Day	Friday, December 25
Boxing Day	Saturday, December 26 (observed Monday, Dec 28)

Selected Provincial Holidays

Holiday	Province	2026 Date
Family Day	ON, AB, BC, SK	Monday, February 16
St. Patrick’s Day (bank holiday)	NL	Monday, March 16
Islander Day	PEI	Monday, February 16
Heritage Day	NS	Monday, February 16
BC Day	BC	Monday, August 3
Heritage Day / Civic Holiday	AB, ON, MB, NB, SK	Monday, August 3
National Day for Truth & Reconciliation	Federal	Wednesday, September 30
Thanksgiving	All	Monday, October 12
Remembrance Day	Most provinces	Wednesday, November 11

Note: Provincial holiday closures apply only to branches in the affected province. Verify with your local branch for any province-specific closures not listed above.

24/7 Banking Without a Branch

For the vast majority of everyday banking tasks, you do not need to visit a branch during CIBC’s limited hours.

Task	Available 24/7
Account balance and transaction history	✓
Interac e-Transfer (send and receive)	✓
Bill payments	✓
Mobile cheque deposit (Snap & Deposit)	✓
ATM cash withdrawal	✓ (at vestibule ATMs)
Card lock/unlock	✓ (CIBC app)
Customer service phone	✓ (1-800-465-2422)
Complex account changes, notarial documents	✗ (branch required)
In-person mortgage or investment advice	✗ (branch required)

Simplii Financial: No Branches, No Hours Constraint

Simplii Financial, CIBC’s no-fee digital banking brand, operates entirely online — there are no Simplii branches. All banking is handled through the Simplii app and Online Banking, which are available 24/7. For cash deposits, Simplii clients use CIBC ATMs or mail-in cheque deposit. For clients who rarely need in-person branch service, Simplii removes the branch-hours constraint entirely while still providing access to CIBC’s ATM network.